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Customer Service Assistant (CSA)

University of Exeter • Full-time • Exeter, England, United Kingdom • £22.78k / year • 2m ago

Salary

The starting salary will be from £22,776 (pro rata) Grade B depending on qualifications and experience.

Package

Generous holiday allowances, flexible working, pension scheme.

Job category/type

Hospitality, Conferencing and Events, Retail, Catering, Foodservice, Bars

Date posted

27/08/2024

Job reference

P96922

Commercial Operations (FICS)

Exciting new projects with fresh food concepts within trend-setting operations.

Come and join the team!!

Summary of the role

We have numerous part time, full time and term time only positions. Please state in your application what hours you are looking for.

Applications are being assessed and appointments made throughout the adverting period, which may close earlier than stated. Please apply ASAP to avoid missing out.

We are looking for highly motivated and enthusiastic members of staff to join our catering team on our campus. You will be a customer focused, team player who can also work alone. You will demonstrate high standards and be well organised. Having experience in roles within catering, retail and kitchens, with knowledge of food hygiene and health and safety would be advantageous. Training and uniform will be provided.

You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirements.

There is the opportunity to work up to 36.5 hours per week if desired and the business need is present.

Please ensure you read the Job Description and Person Specification for full details of this role.

Benefits

We offer some fantastic benefits including:

39 days leave
options for flexible working
onsite gyms and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For an informal discussion about the role, please contact Duncan Tarrell d.tarrel@exeter.ac.uk

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

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