Administrative Assistant

My secret ventures ltd • Exeter, ENG, GB • 1w ago

We are a dynamic and rapidly growing e-commerce business seeking a results-driven and highly organized Administrative Assistant to join our team. If you are proactive, reliable, and thrive in a fast-paced environment, we want to hear from you. Your experience and expertise, particularly with online marketplaces(like Zalando for example), will be critical to your success in this role.

As an Administrative Assistant, you will play a crucial role in our day-to-day operations, managing a variety of manual and administrative tasks. This role demands a high degree of organization, attention to detail, and the ability to work independently. We are looking for a proactive individual who takes responsibility for their actions and can manage tasks efficiently. Prior experience in managing operations for e-commerce platforms, especially Zalando and other online marketplaces, is essential.

Key Responsibilities:
Manage and respond to emails, including communication with stakeholders and manufacturers.
Manage, monitor, update and process orders across multiple platforms, including Zalando and other online marketplaces.
Create and send new sales orders using our fulfilment partner software.
Prepare and dispatch detailed Excel reports to our partners.
Maintain accurate and orderly files for commercial and packing list documents.
Monitor daily and resolve issues with suppliers and shipping agents to maintain smooth supply chain operations.
Create shipping labels, generate commercial invoices, and handle invoicing tasks upon delivery, especially for Zalando orders.
Solve problems and implement efficient processes with the support of the team.
Take initiative in identifying issues and finding solutions, ensuring tasks are completed to a high standard.

Requirements:
Proven experience as an Administrative Assistant with specific experience managing e-commerce operations on Zalando and other online marketplaces.
A proactive approach with the ability to take responsibility for actions and outcomes.
Experience with Xero, and strong proficiency in Excel and e-commerce platforms are highly preferred.
Excellent organizational skills and attention to detail.
Independent problem-solving skills with a proactive approach.
Strong communication skills.

What we offer:
A chance to be a part of a growing business where your work directly contributes to our success.
A management style that values independence, self-motivation, and accountability.
A flexible working environment.
Opportunities for professional growth and advancement as the company expands.
Comprehensive training materials, including Loom video tutorials and access to all our documented processes.
Performance-based bonuses.
Paid leave after completing a 1-month trial period.
We are committed to supporting your growth within the company, with opportunities to advance in your role.
Potential for extra pay when you achieve key milestones.

Our supportive team is always available to help and guide you as you get up to speed.

Important:
Please apply only if you have the right experience, are reliable, proactive, and able to take responsibility for your actions. Experience with E-commerce, Zalando and other online marketplaces is crucial for this role. If you lack these qualities and experience, this role may not be a good fit for you.

Application Process:
If you are excited about this opportunity and meet the requirements, please send your resume with your most recent experience. We appreciate all applications, but only candidates selected for an interview will be contacted.

We look forward to hearing from motivated candidates who are ready to take on this challenge and grow with us!

Job Types: Full-time, Part-time, Temp to perm, Freelance, Zero hours contract

Experience: