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Help to Claim Adviser

Citizens Advice • Flexible • Remote (GB) • £27.71k - £30.06k / year • 1m ago

Salary

£27,711 - £30,060

Location

Remote

Workplace

Work from home

Contract

Fixed term contract

Hours per week

How to apply

About the role

We are looking for experienced and friendly advisers with a confident telephone manner and good interpersonal skills to work within our super successful Help to Claim team.

Along with a competitive salary, we have an established remote working team across the organisation and offer a supportive working environment, along with enhanced holiday and sick pay entitlement. We are committed to supporting our workforce’s health and wellbeing and provide an extensive Employee Assistance Programme for all employees along with weekly personal development time.

We are based in Cheshire West and have a wonderful team of over 100 employees and volunteers working both remotely and in the community.

You will be an experienced Help to Claim or Welfare Benefits Adviser or will have working knowledge and experience of welfare benefits particularly legacy benefits, you will also need to be able to work independently in a fast paced and target driven environment. A friendly manner along with experience of working within a remote team is essential and a commitment to an 8 week intensive training programme is a must (for new trainees) .