At City West Country we are looking for a Weekend Host / Receptionist at our site in Exeter.
A little about us
Mercedes-Benz South West are proud to be part of City West Country Limited, a privately owned enterprise with a rich history spanning over three decades in the motor industry. Our Mercedes-Benz business thrives across our 4 Van dealerships, Exeter, Taunton, Plymouth and Truro.
About the Role
Within this role the successful candidate will be giving the highest level of customer care and satisfaction, ensuring customers and visitors receive an immediate and courteous welcome. And, to also ensure all customers are directed to the relevant sales executive and that their details are correctly put into the Host Module – emphasis is on ensuring a seamless interaction between the sales team and customer.
What can we offer you?
- 25 Days holiday (plus bank holidays)
- Bonus scheme
- Scottish Widows Salary sacrifice Pension Scheme available
- Employee Assistance Programme
- Benefits Hub with 1,000s of amazing deals on all brands employees love
- Life Assurance
- Enhanced Sick pay
- Excellent training and support
- Career progression
- Aspiring Managers programme
- Cycle to work scheme
- Eye care vouchers
- Long Service awards
Salary
Up to £11.44 per hour
Hours
Saturday 0800 - 1700 with 30 minutes lunch.
Weekend Host/ Receptionist Responsibilities:
- Communicates the Mercedes-Benz culture of quality and excellence
- Provides ‘meet’ and ‘greet’ support for the sales department, and all other departments when necessary
- Approaches & welcomes all visitors in a friendly and open manner
- Personally establishes contact between customers and an appropriate member of staff
- Provides administrative support to the sales department in line with the company and Mercedes-Benz standards and processes
- Delivers consistently high standards of accuracy and quality in the completion of information
What's required from you?
- Competent IT skills
- Excellent customer service experience and interpersonal skills
- Must be accurate and show attention to detail
- Excellent ability to work under pressure
- Flexibility in dealing with varying workloads and tasks
- Strong sense of initiative
We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.
Job Type: Part-time
Pay: Up to £11.44 per hour
Ability to commute/relocate:
- Exeter EX2: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person