Job Title: Administrator
Location: Compton House, 11 Park Five Business Centre, Harrier Way, Sowton Industrial Estate, Exeter, EX2 7HU
Hours: 30- 37.5Hrs per week
Work days- Monday- Friday
Trust Location: Royal Devon University Healthcare NHS Foundation Trust
What you’ll be responsible for:
You’ll learn the following whilst working at the trust:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
Job Summary:
The post-holder will support all aspects of Bladder and Bowel admin Adult admin teams (as well as Paediatric teams where required). The role will include booking appointments using the electronic appointment system, dealing with clinical letters, plus duties involving in ensuring the booking system is maintained to a high standard at all times.
The post holder will act as the first point of contact for the Service dealing with patients and patient calls, health professionals and members of the public; dealing with queries efficiently and ensuring messages are passed to the relevant staff.
Principal Duties and Responsibilities:
- Book and Manage Outpatient Clinic appointments using EPIC
- Diary Management for Bladder and Bowel Clinicians
- Manage the Service Email Inbox for Adults (and Paediatrics & Assistant Practitioners where required)
- Deal with phone calls and email correspondence from patients and healthcare professionals regarding bladder and bowel care
- Support the ordering of office and clinical supplies
- Cover lower band duties when required such as scanning post
- Edit, proofread and send out Clinical letters
- Monitoring the waitlist ensuring great ‘housekeeping’
You’ll have the following skills/experience:
· EPIC / Outpatients desirable
· Knowledge of Microsoft office
· Attention to details
· Customer Service Skills
· Organisational Skills
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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Job Type: Full-time
Pay: £12.45 per hour
Expected hours: 37.5 per week
Schedule:
Work Location: In person
Reference ID: 76753