For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The Service Administrator will be a support for patients who require renal vascular access so they can have dialysis. Renal vascular access is a way for the health care team to access the bloodstream over and over again during haemodialysis treatment. The vascular access is connected by a tube to a dialysis machine, which cleans the patient's blood and returns it to the body.
This is a non-clinical role, and you will have no direct involvement with the vascular access procedure. Your role will be to ensure patients are booked for treatment in line with the NHS constitution and referral to treatment standards. It is a busy role using the trust's IT program EPIC, which is a patient management system. You will liaise with consultants, nurses, and patients.
A good standard of typing, using emails, proof reading and communication are essential. We will support you every step of the way until you are proficient in the role. You will have excellent communication and interpersonal skills, and proven experience in dealing with Patients on the telephone. You will be flexible and adaptable with excellent IT skills.
You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the department and support other members of the Admin team as needed. Our teams are made up of dedicated, patient focused individuals, who communicate well and have great interpersonal skills. Theyre organised problem solvers with strong attention to detail. If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you.
Visits to the department are welcome and encouraged. Working Pattern: 22.5 hours per week, Monday to Friday Interview Date: To be confirmed For further information please contact: Melissa Robson,Cluster Manager on melissa.robson6@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
