For more information on the Job Description and Responsibilities please click the link below. More detail about the role: Excellent all round communication skills are required for this role. You will assist the Hydrotherapy team by managing and booking Hydrotherapy clinic appointments. This will include checking patients in at reception, directing them to the changing room, assisting with the removal of shoes and socks if needed.
You will prepare the pool area for the sessions and may be required to provide minimal personal assistance to patients. You will be provided with full training, to use the hoist to assist patients into the water. The postholder will also be fully trained to enter the pool in an emergency, to assist the therapist, if necessary. You will be working as part of a close-knit team, who provide excellent customer care.
This may include communication with distressed and anxious patients and relatives. You will provide professional, efficient and effective administrative support to the Therapy teams, with the possibility of providing administrative support/cover, as required, to MSK Physiotherapy. This is an essential role and you must be organised, self-motivated and forward thinking with excellent customer service skills. It is important that you are empathetic towards patients using the service and can remain calm under pressure.
You will be assertive and be able to multi-task while dealing with a high volume of patients in reception. Knowledge of medical terminology would also be an advantage. Working Pattern: 30 hours per week over 4 days per week - Monday, Tuesday, Wednesday and Thursday Interview Date: To be confirmed For further information please contact: Beth Coggin, Care Group Support Manager, on 01271 311565 or beth.coggin@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.
We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
