Support Services Officer-Admissions

Location: INTO Exeter

Salary: £27,253.00 per annum depending on experience

Band: C

Contract Type: Permanent, Full-time

INTO University of Exeter is looking for a Support Officer to manage and coordinate our student admissions and enrolment processes. This role is pivotal in supporting student recruitment efforts and ensuring a smooth admissions journey from enquiry to enrolment.

What You’ll Do:

Coordinate the assessment of non-standard applications, making sure decisions are recorded promptly.
Oversee the admissions function for progressors and Pre-sessional applicants, allocating tasks and providing training as needed.
Ensure compliance with quality standards, especially during audits.
Act as the lead administrator for sponsored students.
Collate and deliver key management information to stakeholders efficiently.
Build strong relationships to maximise student conversion from initial enquiry through to enrolment.
Contribute to the ongoing review and improvement of admissions processes.

What We’re Looking For:

Strong IT skills, particularly in producing and analysing management information.
Excellent communication and interpersonal skills, with the ability to work sensitively with people’s differing needs.
A calm, organised, and methodical approach, with a keen eye for detail.
The ability to prioritise and meet deadlines, even under pressure.

Right to Work: You must have the right to work in the UK.

If you're looking for a role where you can make a real impact on student admissions and recruitment, we’d love to hear from you.

About INTO University of Exeter

INTO University of Exeter is located on campus and provides students with a range of academic and cultural support services. The University of Exeter is one of the most highly ranked universities in the UK, programs at INTO Exeter have been tailored to ﬁt the university's strategic objectives.

In January 2021, there were students from over 60 countries learning at the INTO centre.

In the 2019-20 academic year, 99% of students completed their pathway, of which 91% were eligible to progress to the University of Exeter.

93% of students are satisfied or very satisfied with all aspects of their learning experience.

Location: INTO University of Exeter, Stocker Road, Exeter, EX4 4PY.

Job Types: Full-time, Permanent

Pay: £27,253.00 per year

Work Location: In person

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Support Services Officer-Admissions