Purpose of the job

To provide a specialist appointee service for people with learning disabilities, which will support, represent and advocate according to individual need for issues related to personal finance, benefits, debts and living expenses.

Main Duties

Provide Administrative support to the Service
First point of contact to customers visiting the service.
Pay cash to customers and ensure appropriate financial records are completed.
Ensure sufficient funds remain in accounts for the paying of bills etc.
Ensure petty cash balanced by the end of your working day.
Ensure Appointees are accurately informed of required bank transfers and payments.
Assist clients to manage their finances appropriately and live within their means.
Answer telephone queries.
Any other duties required by your manager commensurate with the role

Plymouth Highbury Trust

APPOINTEE ASSISTANT

PERSON SPECIFICATION

Knowledge

To have an interest in and an understanding of basic finance. Essential
To have an understanding and knowledge of appointeeship principles. Desirable

Skills

Ability to listen and have good verbal and written communication

skills. Essential

Ability to prioritise workloads. Essential
Ability to promote the rights, choice and independence of people with learning disabilities Essential
Highly motivated and able to work under own initiative without close supervision. Essential

5. Effective organisational skills. Essential

6. Information Technology skills. Essential

Experience

Experience of appropriately challenging and negotiating.

Desirable

3. Experience of using Total Communication and working in a Person Centred way. Desirable

4. Experience of working with people with Learning Disabilities. Essential

Personal Qualities

1. Ability to work under pressure. Desirable

2. To be flexible Desirable

Job Type: Part-time

Pay: £10,998.00 per year

Expected hours: 18 per week

Benefits:

Company pension
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Administrative experience: 1 year (preferred)

Language:

English (preferred)

Work Location: In person

Application deadline: 15/01/2025
Reference ID: AppAsst2025

Plymouth Highbury Trust jobs

Appointee Assistant