Out of Hours Support Officer

🚨 Job Opportunity at Securitas 🚨

Position: Out of Hours Support Officer

Location: PL6 5WR

Pay: £13.00 per hour

Shift Pattern: 4 on, 4 off (nights only) - 42 hours per week

Driving Licence and Access to Vehicle Required

🔑 Role Overview

As an Out of Hours Support Officer, you will play a vital role in ensuring smooth operations during non-office hours. Your key responsibilities will include supporting scheduling, administration, and serving as the first point of contact for security staff. You’ll assist with queries, monitor missed bookings, absenteeism, and follow Branch Duty Manager escalation procedures to report any issues.

💼 Key Responsibilities

• Provide essential support to security staff and assist with queries
• Monitor missed bookings, check calls, and absenteeism
• Ensure operational excellence by following escalation procedures
• Uphold Securitas core values of Integrity, Vigilance, and Helpfulness

🔧 Required Skills & Qualifications

• 2 years of experience in a similar role preferred
• Excellent IT skills and proficiency in Microsoft Office packages
• Strong communication, customer service, administration, time management, and organisational skills
• Must have the right to work in the UK
• A five-year checkable employment history or documentary evidence of any periods of unemployment, self-employment, or full/part-time education during that period
• SIA Frontline Licence
• Experience in scheduling within a large shift-based organisation
• Self-management and strong decision-making skills

🌟 Desirable

• Experience using Timegate (rostering system)
• Ability to embody and uphold our core values and deliver outstanding customer service

Why Securitas?

• Be part of a global leader in security services 🌍
• Work in a role that offers responsibility and growth 🚀
• Join a dynamic team that values respect, innovation, and collaboration 🤝

🔑 If you’re ready to make an impact and join our dedicated team, apply today!

📩 Apply now and take the next step in your career with Securitas!

• SIA Frontline licence
• Experience using Timegate (rostering system)
• Ability to embody and uphold our core values and deliver outstanding customer service
• Driving Licence and access to own vehicle
• Right to work in the UK
• 5 year checkable employment/ education history
• Excellent IT skills and proficiency in Microsoft Office packages
• 2 years of experience in a similar role preferred