Education and Academic Services
This new part-time (0.5 FTE) post is available immediately on a permanent basis.
This role offers the opportunity for hybrid working – some time on campus and some from home.
Department Overview
Learning Experiences & Innovation (LXI) is the ‘go-to’ service across the Exeter learning community in uplifting our students, academics, staff and partners to co-create a distinctive learning experience where every learner thrives. LXI consists of seven main units; Educator Development, Student Voice & Change, Learning Development, Learning Design, Experimentation & Innovation; Programme Design & Quality Enhancement, and Educational Policy, Quality & Standards. The teams work alongside and in support of several portfolios focussed on the University’s key strategic aims (Online Education, Education Strategic Delivery, Innovation Piloting and Scaling, and Taught Portfolio) and the priorities of its Faculties (Environment, Science and Economy; Health and Life Sciences; Humanities, Arts and Social Sciences).
LXI is part of the Education and Academic Services (EAS) Division. EAS brings together all the key administration and educational support that underpins the student and educator experience. Alongside LXI this includes Faculty Operations, Sport, Arts and Culture and all elements of Education and Student Support.
Summary of the role
The role provides support for the range of activities surrounding the student experience and requires close partnership working with a wide range of students and staff. The role is essential for helping Faculties resolve issues and realise opportunities in response to student feedback when they arise and contributes to the continual review/ improvement of the student experience, reporting on the impact of all student partnership activities, particularly in how it supports access and success for all students.
The Student Voice and Change Team support and enhance the student experience across the Faculties at the University. This focuses on the University’s Academic Representation system, and internal and external student surveys such as the National Student Survey (NSS) and programme review questionnaires. This also includes activities by which our students can suggest ideas for, collaborate, and lead on building learning communities and developing change to the education experience such as the Students as Change Agents and Partners scheme, and specific department/College projects and events. The team’s role is principally to promote these schemes in line with participation targets, ensure they run smoothly, and support students’ access and success to these activities. The team also plays a crucial role in supporting the objectives of the Access and Participation Plan in particular around creating a more inclusive curriculum and student experience.
Working under the direction of the Student Experience Officer, you will work with academic and professional services colleagues across the Faculty/Campus, you will develop and coordinate an annual programme of activity to support taught students, manage student feedback mechanisms and identify opportunities to enhance student experience, and support the delivery of a range of dynamic communications. You will also provide the first point of contact for a broad range of issues around student transition, mobility, progression and retention.
The team works in partnership with a wide range of students, academic staff, professional services staff, and external stakeholders across the University and our students’ unions to achieve shared goals in supporting Faculty strategic priorities in student voice and community, and in line with the university’s Education Strategy, Access and Participation Plan.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).
We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
Benefits
We offer some fantastic benefits including:
- options for flexible working
- numerous discounts at leading retailers
- onsite gyms on all of our campus’ and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
Please contact Jennie Fox, J.N.Fox@exeter.ac.uk for any queries related to the role.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK. Further details can be found on the Home Office website - https://www.gov.uk/browse/visas-immigration/work-visas. If you are an existing Skilled Worker visa holder, we may be able to sponsor and will review the transitional arrangements - https://www.gov.uk/skilled-worker-visa/certificate-of-sponsorship-before-4-april-2024
