About Us:
The Forest School and Training (FS&T) pillar of The Outdoors Group has been a cornerstone of our organisation for over a decade, providing unique outdoor learning sessions and accredited training rooted in the Forest School ethos. As FS&T continues to grow, we’re seeking an organised and proactive Coordinator to manage the administrative aspects of this dynamic and expanding pillar.
Key Details:
Salary- £23,827 per year
Job term- Permanent, Full Time- 52 weeks per year
Hours- 37.5
Location- Hybrid (Crediton/Exmouth Offices and working from home)
Unique Perks;
Generous holiday allowance of 35 days per annum (includes bank holidays and Christmas shutdown)
Christmas shutdown of up to two weeks for the whole company
Staff development days & investment in Continuing Professional Development (CPD)
10% staff discount on all TOG products and services
Funded celebrations at least once a year!
‘Day in the life’ whereby staff are encouraged to have a day working with another area of the business
Staff Welfare Officers
Hybrid working for non-contact roles
Branded workwear for all to wear when required and clothing allowance for contact roles
Professional Growth: Access to training in outdoor and SEN education, plus support for career advancement
A Rewarding Environment: Join a passionate, dedicated team that values resilience, creativity, and inclusivity
About the Role:
As the FS&T Coordinator, you’ll ensure the smooth operation of our Forest School and Training programmes by managing bookings, coordinating schedules, and maintaining systems. You’ll be the first point of contact for customers, providing excellent service while supporting the administrative needs of the FS&T team. This role requires someone with exceptional organisational skills, attention to detail, and a passion for streamlining processes to support our mission.
Key Skills and Responsibilities:
- Customer Service: Handle enquiries via phone and email, providing professional and friendly support to customers and stakeholders.
- Administrative Excellence: Manage bookings, update records, maintain filing systems, and track attendance and payments.
- Collaboration: Work closely with the FS&T team, marketing, and finance to align operations and support product sales and events.
- Coordination and Reporting: Assist in scheduling activities, generating reports, and ensuring compliance with regulatory requirements such as OFSTED and GDPR.
Special Requirements:
- Proven Administration Experience: Ideally in multi-departmental environments or training/education settings.
- Customer Service Skills: Friendly, professional, and solutions-focused.
- Organisation and Adaptability: Capable of prioritising tasks, managing deadlines, and implementing process improvements.
If you thrive in a fast-paced environment, are excited to support innovative outdoor learning, and love organising and problem-solving, click apply to join our team!
Job Type: Full-time
Pay: £23,827.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Hybrid remote in Crediton, EX17 3NH
