Jobs search

Deputy Head Housekeeper

Hotelcare • Part-time • Exeter, England, United Kingdom • £12 / hour • 3w ago

Job Ref: HC21274

Branch: MERCURE EXETER SOUTHGATE - 2241

Location: Southernhay E, Exeter, EX1 1QF

Salary/Benefits: £12.45 p/h, Recognition, Incentives and Awards

Contract type: Permanent

Hours: Part Time

Posted date: 28/10/2024

Closing date: 27/11/2024

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview:
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving 200+ hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

Up to 28 days paid holidays.
A permanent job with flexible working hours.
Free Lunch on duty (site dependant).
Full on-site training.
Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
Career progression with the opportunity to undertake a HotelCare Apprenticeship.
Automatic Enrolment into a workplace pension, after 3 months’ service.
Recognition, incentives and awards.

Job Overview:
As Deputy Head Housekeeper, you will utilise your management experience, commitment to excellence, and positive approach to assist the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity.

Job Description
Key Responsibilities

Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department.
Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper.
Maintaining the standards set by HotelCare and our client at all times.
Meeting daily targets.
Commercial awareness and cost control capabilities.
Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits and HS audits.

Person specification
Experience

Prior experience in a similar role.
Demonstrated leadership experience in hospitality, with a focus on housekeeping operations.

Skills and knowledge

High standards and motivated by a passion for quality.
Strong time management skills.
Experience working within a Housekeeping environment.
Excellent interpersonal and organisational skills.
Flexible approach to work.
A `Can-do` Attitude.
A hands-on approach and willingness to provide support with cleaning rooms.
Effective IT skills, including Microsoft Office.

Flexibility

You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.