Managing all referrals and waiting lists Ensuring all referrals received are triaged/processed correctly and in a timely fashion Responding to all incoming enquiries and where necessary, liaising with other members of the team to gain the information needed to respond to a query Managing front of house reception areas across 2 hospital sites, ensuring all patients arriving for appointments are appropriately greeted/checked in Having oversight of the waiting area should any patients require assistance or become unwell
