What do you’ll do
We are on the lookout for an enthusiastic Reception Coordinator to join our facilities team in our Exeter office on a full time and permanent basis. The usual standard hours for this role are 08:45 - 17:00.
Working in our main reception area you will be the face of our head office based in Exeter. You will often be the first point of contact our clients have with the Firm either in person or over the phone. You will be meeting and greeting internal and external clients ensuring they receive a warm welcome and leave with the best impression of Ashfords LLP.
Coordination of the reception team, ensuring it is covered at all times and reporting to the Facilities Manager. The firms meeting requirements are recorded in our room booking software and you will work alongside the IT team to ensure an efficient and effective service is delivered, ready for our clients ahead of time.
Working as part of our reception team, you will assist in picking up calls, arranging meetings in other areas and providing an excellent level of client service.
Who you are
You will have experience working front of house, in a professional environment. With a positive and proactive attitude, you will use your initiative to support the reception team and provide the best service to our clients and employees within the firm.
You'll be an enthusiastic, well-organised self-starter who enjoys working within a busy team, as well as independently; and will demonstrate an ability to respond to the needs of the business, acting professionally and ethically to protect the confidentiality of the firm and its people.
As a strong team player with a positive, can-do attitude, you will possess excellent interpersonal skills and a flair for building effective working relationships across all levels. Responsibility to supervise the reception team, therefore some experience in supervising members of staff is preferable. You will have the ability to be responsive to the commercial needs of the business and use initiative to effectively manage workload; remaining calm under pressure.
Why join Team Ashfords?
Ask our people, and they will tell you that they genuinely enjoy coming to work and spending time with their colleagues.
We’re confident that once you discover our open and friendly culture, it won’t take long for you to feel the same.
We have a genuine team approach at Ashfords because we know that when talented people work together, we achieve more for our clients and each other.
We also recognise that each of our career journeys is unique. So, we will be ambitious for you and give you the support you need to develop your career, your way.
Importantly, we will give you the space and flexibility for your life outside work too.
Our goal? To help you realise your full potential as part of a forward-thinking team and business.
That’s what sets us apart.
Our offer
We offer a range of benefits to support you at work and at home.
This includes a flexible working framework, extra annual leave for your birthday and the option to buy more holiday.
We have a comprehensive package to support physical and mental health including onsite yoga classes and a gym at our head office, healthcare plans, an Employee Assistance programme and free access for you and up to five friends to the ‘Calm’ Mindfulness App.
You’ll also have the chance to get involved in our responsible business programme, including fundraising initiatives through the Ashfords Foundation and bringing your energy to our environment or diversity groups.
Interested in this vacancy but not sure you match all the requirements?
At Ashfords, we are committed to building a diverse and inclusive workforce. We offer training and development opportunities to all of our people to help everyone reach their full potential. Even if your skills and experience aren’t a perfect match, we’d still love to hear from you. If you’re not the right candidate for this role, you could be the right candidate for other positions at Ashfords.
For an informal and confidential discussion about this opportunity, please contact Alison Board, Talent Attraction Assistant, on 01392 333663 or via email a.board@ashfords.co.uk.
Or apply now, and we will be in touch with you as soon as possible.
