** To read the full job description and submit your application form, please visit https://www.librariesunlimited.org.uk/jobs/ **
Customer Service Assistant (Job ref: BRA003)
Fixed Term Contract until 18th November 2025
Salary: £6,257.03 / £12 per hour (£23,151 FTE)
Hours: 10 hours per week (full working pattern on our website)
Location: Braunton Library
Closing date: 9am, Friday 17th January 2025
Interview date: Friday 24th January 2025, at Barnstaple Library
Do you enjoy helping others?
Braunton Library is seeking an enthusiastic people-focused person to join our team. We are more than just books – we are a committed community and cultural hub.
The successful candidate will deliver a friendly, proactive, and responsive frontline service, ensuring the best possible customer experience for all. In a typical shift, you could find yourself:
- Delivering a friendly, personable service to customers whilst helping them with their diverse reading and information queries.
- Using your excellent IT skills to help customers access our digital library services and connect to the wider world through our customer PCs or their own devices.
- Delivering events and activities that inspire a love of reading, learning and creativity with customers of all ages.
- Unleashing your creativity and develop your event planning and marketing skills by helping colleagues to plan and promote events and activities built with the local community in mind.
You don’t need qualifications or previous library experience to join us – we’ll give you all the relevant training you’ll need. It’s your passion for helping others, strong IT skills, and your excellent organisation skills that are more important to us.
This is an opportunity to develop your skills and experience in a customer-facing role, if you’re excited by the prospect of making a positive impact in people’s lives and communities, this could be the perfect role for you!
** To read the full job description and submit your application form, please visit https://www.librariesunlimited.org.uk/jobs/ **
Job Types: Part-time, Fixed term contract
Pay: £12.00 per hour
Expected hours: 10 per week
Benefits:
- Company pension
- Health & wellbeing programme
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: BRA003
