Overview
We are seeking a dedicated, smart, friendly team individual to work in our housekeeping department followed by reception. The ideal candidate will have a passion for hospitality and a commitment to maintaining high standards of cleanliness and organisation. As a Housekeeper/Receptionist, you will play a crucial role in ensuring that our guests enjoy a comfortable and welcoming environment. This position is perfect for individuals with experience in the hotel industry or those who possess strong hospitality skills.

Responsibilities

Perform thorough cleaning of guest rooms, public areas, and back-of-house spaces according to established standards.
Change bed linens, towels, and other amenities as required.
Dust, vacuum, and mop floors to maintain cleanliness throughout the premises.
Restock supplies such as toiletries and cleaning products in guest rooms and common areas.
Report any maintenance issues or safety hazards to management promptly.
Ensure all cleaning equipment is used safely and maintained in good condition.
Assist with laundry duties as needed, including washing, drying, folding, and ironing linens.
Uphold the highest standards of hygiene and sanitation in all cleaning tasks.
After Housekeeping is finished you will be in our reception area. Welcoming guests, answering phones, answering emails, dealing with guests requests, taking bookings, and general reception jobs.

Qualifications

Previous experience in housekeeping or a similar role within the hospitality or hotel industry is preferred.
Strong attention to detail with an ability to work independently and efficiently.
Excellent time management skills to ensure tasks are completed within designated timeframes.
Good communication skills and a friendly disposition towards guests and colleagues alike.
Ability to handle cleaning chemicals safely and follow health and safety guidelines.
Flexibility to work varied shifts, including weekends and holidays as required.

If you are passionate about creating a clean and inviting atmosphere for guests while showcasing your hospitality skills, we encourage you to apply for this rewarding position.

This role will be 8.30am-5pm, 5 days a week out of 7 rota based.

Job Type: Full-time

Pay: £18,000.00-£24,000.00 per year

Additional pay:

Tips

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay

Schedule:

Weekend availability

Experience:

Time management: 1 year (required)

Work Location: In person

Reference ID: Housekeeper/Receptionist

Northcote Manor Hotel

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Housekeeping/Receptionist