We’re looking for an Assistant Manager to help run our busy Property Rentals department. This is a role for someone who can take ownership, work with initiative, and enjoy problem-solving while delivering excellent customer service.

What You'll Be Doing:

Helping to manage day-to-day lettings operations, ensuring properties are well-maintained and tenancies run smoothly.

Liaising with landlords and tenants to resolve issues efficiently, balancing expectations and ensuring great service.

Handling property maintenance and repairs, working with trusted tradespeople to get jobs done quickly and cost-effectively.

Occasionally helping with onboarding of new landlords and properties, including conducting initial property assessments, explaining our services, ensuring compliance with legal requirements, and building strong working relationships with landlords from the outset.

Taking responsibility for your workload – this is a role for someone who likes to get stuck in and make decisions, ensuring tasks are completed efficiently and proactively.

Providing an excellent customer experience, keeping things professional and personable.

What We’re Looking For:

No prior lettings experience required – full training will be provided.

A strong work ethic and ability to work independently – we need someone who takes initiative and sees things through.

A basic understanding of buildings, central heating, and electrics etc is a plus – as confidence dealing with maintenance issues is important.

Someone who is resilient and solutions-focused – every job has challenges, but you’ll have a great team behind you.

Strong communication skills – whether speaking with landlords, tenants, or contractors, you need to be clear, professional, and approachable.

A proactive mindset – we want someone who gets on with things and enjoys making a difference.

Ability to juggle multiple tasks in a busy environment.

Why Join Us?

Work for one of Devon’s most successful property agents, with over 325 years of history in the business.

Comprehensive training provided – you’ll learn everything you need to succeed in this role.

Clear career progression opportunities – we value internal growth and development.

A truly rewarding role where you make a real difference to people’s lives, helping tenants find homes and supporting landlords in managing their investments.

Enjoy access to our on-site gym and be part of a brilliant, supportive team who genuinely enjoy working together.

Flexible working hours to suit your lifestyle.

If this sounds like the perfect fit for you, we’d love to hear from you! Get in touch today and let’s chat about how you can be part of our fantastic team!

Job Types: Full-time, Part-time, Permanent

Pay: £30,000.00-£32,000.00 per year

Expected hours: 30 – 40 per week

Benefits:

Cycle to work scheme
Employee discount
On-site gym

Schedule:

Monday to Friday

Work Location: In person

Application deadline: 07/03/2025
Reference ID: Rental Assistant Manager

Helmores Estate Agents LLP

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