Fast Driving Test Booking LTD, a leading driving school, is seeking a dedicated

and skilled IT Support Technician to join our team. The successful candidate will provide

essential technical support, ensuring the smooth operation of our IT systems and enabling

the company to deliver high-quality services to our clients. This role is critical to maintaining

our IT infrastructure, supporting our staff, and protecting our data security.

As an IT Support Technician for a driving school,

the candidate role will be crucial in maintaining the

technology infrastructure that supports daily

operations. Candidate will be responsible for the

smooth running of the school’s website, maintaining

the admin panel for managing users and data, and

ensuring all electronic devices (PCs, tablets, mobile

devices, etc.) function correctly and securely.

You will troubleshoot and solve technical problems,

install new systems and updates, and offer guidance

to staff and students on best technology practices.

You will play a key role in ensuring the seamless

integration of tech solutions into driving instruction,

student registration, and online services provided by

the school.

Key Responsibilities:

1. Website Management:

Maintain and update the driving school's website to

ensure accurate information is provided.

Manage the admin panel of the website, ensuring

seamless operation of online registration, bookings,

and other digital services.

Implement website improvements, including security

updates, plugins, and optimizations.

Monitor website performance, troubleshoot issues,

and resolve downtime problems.

Collaborate with content creators or the marketing

team to post regular updates and maintain an

engaging online presence.

2. Device Management:

Oversee and maintain all electronic devices (PCs,

laptops, mobile phones, tablets, printers) used by the

school.

Set up, install, and configure new devices, software,

and applications for staff and students.

Ensure proper functioning of devices for driving

simulation programs, learning platforms, and other

digital tools.

3. Troubleshooting and Technical Support:

Provide timely technical support for staff and

students, diagnosing and resolving hardware,

software, and network issues.

Maintain and manage the school's email system,

networks, and other IT infrastructure.

Respond to service requests and escalate complex

issues when necessary.

4. System Maintenance and Administration:

Manage user accounts, permissions, and credentials

for school systems.

Ensure reliable operation of school databases and

learning management systems.

Defined CoS (DCoS) Additional Information Form

You must fill in this form and submit with your reply.

5. Security and Compliance:

Ensure the security of the schoo website and all

devices, implementing firewalls, antivirus software,

and other security measures.

Stay updated with cybersecurity trends and take

preventive actions to mitigate risks.

Job Type: Full-time

Pay: £29,500.00-£40,641.00 per year

Additional pay:

Bonus scheme
Performance bonus
Yearly bonus

Fast Driving Test Booking LTD

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IT Support Technician