Are you friendly, confident, and eager to start a career in customer service? We have an exciting opportunity to gain hands-on experience while completing a Level 2 Customer Service Apprenticeship.

The Apprenticeship Team at Exeter College is a busy, customer focused workplace and you will support the team in ensuring a smooth customer journey for both our students and employers. As our Apprentice, we will invest in you and provide you with the technology and resources to help you maintain and deliver excellent service to our customers. Are you:

A great communicator who enjoys helping people
Someone with attention to detail and a can-do attitude
A team player who is eager to learn and grow
Organised, reliable, and ready to take on new challenges?

This could be the role for you, and we would love to hear from you!

This is a fantastic opportunity to be part of the team as it grows from strength to strength and take the first steps to develop your career within a successful team in the College.

Hours: 37.00 per week

About the employer:

Requirements and Prospects:

Good written and verbal communication skills
Excellent organisational skills
Demonstrate a willingness to continuously improve
Experience of using Microsoft Office e.g., Outlook, Excel, Word Demonstrate problem solving skills and attention to detail

Pleasant, friendly and confident manner
Can demonstrate adaptability, flexibility and resilience
Enthusiasm, drive and energy

Potential for full-time employment after apprenticeship if applicable.

Training Provided:
You will attend Exeter College one day per week during term-time to work towards your Customer Service Level 2 Apprenticeship.

Additional Information:
All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check and satisfactory references.

Maths and English GCSE’s Grade 4/C or equivalent.

Functional Skills can be studied alongside the apprenticeship if required.

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Customer Service Apprentice