Job Ref: AM13974

Branch: Mercure Exeter Southgate Hotel

Location: Mercure Exeter Southgate Hotel, Exeter

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: 08.00 to 16.30

Hours per week: 40

Posted date: 29/01/2025

Closing date: 02/03/2025

Would you like to work for a company that gives you:

£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities – “Hotel specific”
Free Car Parking – “Hotel specific”
Stays in our hotels at discounted prices or
Even free stays in our hotels as one of our rewards & recognition incentives,
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships – T&C’s apply
Annual Holidays entitlements inclusive of Bank Holidays
Opportunity to buy additional holiday entitlements
Pension enrolment

Does the below sound like you?

Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team and independently
Ambitious and hard working
Good communication and excellent grooming standards
Ability to work morning, afternoon/evening, and weekends
Deliver exceptional customer experiences all the time
Is the Linen Porter role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for a Linen Porter

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

As The Role:

Linen Porter you will maintain linen control report and record any linen abuse
Work to daily working schedules
Ensure that all linen is counted correctly and identify the differences on the daily control sheet.
Maintain security of linen room keys, and the linen room whilst on duty.
Ensure that you familiarise yourself with the weekly function sheet ensuring that all stock levels are correct and that the C&B department have their requested linen stocks.
To ensure that the security surrounding the linen service cupboards on the bedroom floors is adhered to.
To ensure that all security checks are carried out in the evening before leaving your shift thus ALL linen Chutes & linen stock cupboards are closed and locked of the complete building
Assist and be courteous to guests and display good customer care and social skills.
Deal with guest complaints/compliments or refer to senior management at earliest opportunity.
Work in co-operation with any staff and management
Attend hotel and departmental training sessions whenever instructed
Work within all Health & Safety requirements

The 4-star Mercure Exeter Southgate Hotel is supremely located in the heart of Exeter; the contemporary 4-star hotel is in walking distance to all the main attractions within the city centre. There are flexible dining options suiting all tastes and occasions whether you are coming for business or for leisure. The hotel has a spa facility, with an indoor heated pool, sauna and fitness room. In the in-site restaurant Gate House the Chef welcomes you with contemporary British cuisine including locally meat dishes and fresh seafood. In the lounge bar and terrace guests enjoy a light meal and fresh drinks. The hotel is a perfect place for short breaks, easily accessible and caters to disabled guests and young children.

Mercure Exeter Southgate Hotel & Spa jobs

Linen Porter