We are seeking a dynamic individual who thrives in a fast-paced environment to join our loyal telesales team as a Customer Service Administrator. Responsibilities include taking incoming calls, making outbound calls, customer service queries and data entry such as inputting orders.

What You'll Do:

Engage & Sell: Assist our customers with queries, data entry inputting their orders and drive sales growth.
Build Relationships: Build a positive rapport with our loyal customer base, ensuring satisfaction and retention.
Collaborate: Work closely with our dedicated team to meet and exceed sales targets.

What We Offer:

No Cold-Calling: Focus on building relationships with an existing customer base without the stress of cold-calling.
Full Training: Comprehensive training provided to help you succeed and grow within our company.
Supportive Environment: Be part of a team that values your contributions and supports your professional development.

What We're Looking For:

Strong Communicator: Excellent verbal and written communication skills to engage customers effectively.
Team Player: A collaborative individual who enjoys working with others to achieve common goals.

Skills Required:

Data Entry / Administrator Experience (preferred)
Sales experience (desirable)
Good telephone manner
Excellent listening skills
Strong problem-solving abilities
Ability to build a strong rapport with customers and colleagues
Motivated, energetic, and conscientious team player
Computer literate

Included:

Bonus scheme
Company pension
28 days holiday, including Christmas, Boxing Day, and New Year's Day off
Birthday off after a qualifying period

Working hours: 09.30am - 18.00pm

Job Type: Full-time

Pay: £25,000.00 per year

Additional pay:

Bonus scheme

Benefits:

Cycle to work scheme
Employee discount
Free parking
On-site parking

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

Application deadline: 14/02/2025

C.T.C. Wholesalers jobs

Customer Service Administrator