Job Ref: RBH14781

Branch: Marine Hotel

Location: Marine Hotel, Paignton

Salary/Benefits: Full Time £11.75 per hour

Contract type: Permanent

Hours: Full Time

Shift pattern: Shifts vary and do include weekends and public holidays

Hours per week: 40

Posted date: 02/09/2024

Closing date: 16/10/2024

JOIN OUR FAMILY

At The Marine Hotel part RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A RECEPTION TEAM MEMBER AT THE MARINE PAIGNTON

What you'll be doing...

Reporting to the General or Operations Manager you can expect your working day to include the following.

Being the first point of contact for our guests, ensuring they recieve an exceptional level of customer service.

Following company procedures and ensuring that you are complying with brand, hotel and company operating standards.

Working as part of a close knit team, with a positive can-do attitude.

Taking appropriate action with regards to guest feedback.

Positively upselling and confidently promoting the product in order to maximise hotel revenue.

WHAT WE NEED FROM YOU

We hire mostly on personality potential but here are a few of our requirements...

To succeed in the role of Reception Team Member, you will need the following qualities and skills.

A team player who is friendly and approachable.

Experience working in the hospitality industry is preferred,

Someone who is pro active and able to use their own initiative.

Experience using Opera is desired, but full training will be provided.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

Discounted hotel room rates for you and your friends family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

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