Training and Support Team Leader

Company Description

Our office was established in 2011 and our mission is to brighten the lives of our clients giving them a sense of purpose, wellbeing & worth. This role will play a vital part in growing our team of friendly, kind and reliable Care Professionals.

Job Description

Helping Care Professionals Succeed

We’re looking for a dedicated and experienced Training & Support Team Leader to support, develop, and empower our Care Professionals. In this role, you’ll play a key part in ensuring our team has the skills, confidence, and knowledge to provide outstanding care.

What You’ll Do:

• Deliver high-quality Learning & Development training for all new Care Professionals.
• Complete on-the-job competency assessments to maintain high standards.
• Ensure all Care Professionals receive regular refresher training.
• Provide ongoing support, supervision, and annual appraisals.
• Monitor staff welfare, morale, and well-being.
• Organise team meetings and social events to promote a strong team culture.
• Ensure compliance with training records and employee documentation.
• Participate in shared on-call duties as needed.

Qualifications

What You’ll Need:

• Level 3 NVQ in Health & Social Care (or equivalent).
• Strong knowledge of the health and social care sector.
• Excellent presentation and communication skills.
• Ability to support, motivate, and develop others.
• Organisational skills with the ability to prioritise under pressure.
• IT literacy, including Microsoft Office or Google Suite.
• A full driving licence and access to a vehicle.
• Flexibility to work outside standard office hours when required.

Additional Information

Why Join Us?

• A rewarding role where you can make a real difference.
• A supportive and friendly team environment.
• Opportunities for professional development and growth.

This is a full-time, on-site role, working Monday to Friday with a requirement for flexibility to work weekends.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

If you’re passionate about training, support, and ensuring the highest standards of care, we’d love to hear from you. Apply today!