Regional Manager

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
 

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Regional Manager 

Salary: £40,170 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: South West – covering Exeter, Somerset and Weymouth

Additional information: 

• Valid driver's license and access to a car for business purposes
• Participation in an on-call, out-of-hours, rota
• Regular travel across the South West to visit services and staff

The Role:

As a Regional Manager at Julian House, you’ll be at the forefront of transforming lives. Leading a diverse portfolio of services, you’ll empower Service Managers to deliver exceptional support, helping clients reach their full potential. 

As a key member of the Senior Operational Team, you’ll drive innovation, ensure high-quality service delivery, and champion our values. If you're a strategic leader who thrives on making a real impact, this is your chance to create meaningful change!

You’ll oversee our services across Exeter, Weymouth, and parts of Somerset, leading Outreach and Supported Housing projects dedicated to supporting individuals who are experiencing or have experienced homelessness. Your leadership will help transform lives and create lasting change in these communities.

Responsibilities include: 

• Lead and Inspire: Guide Service Manager, oversee projects, and drive continuous improvements. 
• Operational Excellence: Manage daily operations of outreach, support and accommodation services fostering a culture of accountability and excellence.
• Data-Driven Leadership: Drive service KPI reporting with precise data and high-quality analysis. Identify performance gaps and implement strategic action plans for improvement. 
• On-call: Participate in the on-call rota as a senior manager, providing essential backup support to local on-call teams when needed.
• Collaborative Partnerships: Build and nurture strong partnerships internally and externally, working closely with staff, stakeholders, and key agencies.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements: 

• A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work.
• Previous experience of managing services and team members across different locations. 
• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs, and substance misuse issues.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) 
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
 

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Regional Manager role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!