Agri Sales Team Leader

Join Our Team as an Agriculture Team Leader!

Job Type: Full time, permanent

Working Hours: 37.5 hours per week, 5 out of 7 days

Location: MVF Cullompton, EX15 1NU

Here at Mole Valley Farmers we’re proud to have created an environment unlike anywhere else. We’re 1,700 experts in our field. Retailers, Agricultural Specialists, Salespeople and Advisors. All focused on looking after our customers and developing in our careers. 

As the Agriculture Team Leader, you will be responsible for organising, supervising, and motivating the Agricultural Sales Team to help deliver business sales and growth through industry awareness and an in-depth knowledge of our products and services.

You will assist the management team to inspire, motivate, and develop the Agriculture Sales Team, working to build and maintain relationships with new and existing customers and delivering exceptional levels of customer service to help maximize the business centre’s sales performance.

About You 

So that you're set for success, we're looking for someone with excellent people skills and a proactive, 'can do' attitude. Strong attention to detail and organisational abilities are essential, as is the ability to work effectively with a wide variety of stakeholders. Experience in team leadership and customer service is a plus.

What you will be doing as an Agricultural Team Leader… 

• Drive the success of the store and wider business
• Deputise for the Agri Sales Manager when needed
• Implement team schedules, support wellbeing, and assist in recruitment and succession planning
• Provide coaching and support to meet Customer Experience standards
• Ensure a seamless customer experience from first contact to completion
• Handle inbound calls and emails from customers and colleagues
• Deliver quality outbound calls, support lapsed customers, and promote campaigns
• Develop a plan with the Agri Sales Manager to ensure excellent product knowledge and identify business opportunities

About the Team 

Our way of working is built on trust and brings opportunity to all. We’re trusted to work in the best way to get the best results and this empowerment has a huge impact on our customers, our business, and our careers. We challenge ourselves to be better and take every opportunity to get better. 

Our instore Agri team are a friendly bunch and supporting the community is their priority. With an honest approach, where going above and beyond for our Farming customers is second nature, it’s a team you’ll want to be a part of. 

This is Us 

Our shared purpose is at the heart of everything we do. We’re 100% owned by farmers and 100% committed to supporting them in every way. We build lasting relationships with our customers and our brand is built on powering UK agriculture. 

Since 1960 when we first began, we’ve welcomed thousands of colleagues into our team. We’re friendly, approachable, caring, open to, and supportive of our people above process, and that’s why we believe a comprehensive benefits package is important for your health and wellbeing. 

• Company pension contributions 
• Up to 25% discount in our Retail Stores and online 
• 33 days holiday, including bank holidays 
• Free parking on site 
• Discounts across 100’s of well known brands 
• Employee Assistance Programme 
• Life assurance 
• Long service recognition 
• A wealth of learning and development opportunities for you to grow and progress 

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications. 

We are one of the country’s leading agricultural supply businesses offering a complete suite of in-store, on-farm, and online services, inspired by our passion for the agricultural industry and wider rural community.  

Originally founded in 1960 by a small group of farmers, over the years we have grown and today we operate over 50 nationwide rural retail locations comprising Mole Valley Farmers, Mole Country Stores, and Farmdirect, along with our direct to farm business providing feed, fertilizer and other inputs to the nation’s farmers.

We exist for the greater good of our farming shareholders and work with them to improve their productivity, profitability, and sustainability.  

For everyone who works in one of Mole Valley Farmers’ businesses – just like our customers who live and work in it – the countryside is a way of life and we are committed to UK agriculture.