Salary: £23,000.00
Location: Exmoor House, South Molton, EX36 3LH
Contract Type: Permanent
Contracted Hours: Full time, 37.5 hours per week
Here at Mole Valley Farmers, We have a great opportunity for you if you are looking to start a career in IT, joining our team as a IT Helpdesk Assistant will offer you exposure to many areas of IT including Microsoft Dynamics AX Support, Microsoft Office Software and Operating Systems, Networking & Comms, VOIP Phone Systems, Cloud Computing.
To be a successful IT Helpdesk Assistant you will be required to diagnose and resolve basic technical issues and have a good understanding of computer systems, mobile devices, and other technical products.
What you will be doing as an IT Helpdesk Assistant…
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Problem solving IT issues as you will be the first line for enquiries.
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Troubleshooting any software/hardware issues, providing crucial support for the business.
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Providing excellent customer service.
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Use your organisational skills to manage the varied tasks assigned by the IT Helpdesk Manager.
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Use clear communication with end users and members of the Helpdesk team in order to resolve issues in a professional manner
We would love to hear from you if you have….
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Proven experience within a customer support role
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Ability to remain focus during busy periods
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Have a keen interest in IT with the ability to diagnose and resolve basic technical issues
Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.
We are one of the country’s leading agricultural supply businesses offering a complete suite of in-store, on-farm, and online services, inspired by our passion for the agricultural industry and wider rural community.
Originally founded in 1960 by a small group of farmers, over the years we have grown and today we operate over 50 nationwide rural retail locations comprising Mole Valley Farmers, Mole Country Stores, and Farmdirect, along with our direct to farm business providing feed, fertilizer and other inputs to the nation’s farmers.
We exist for the greater good of our farming shareholders and work with them to improve their productivity, profitability, and sustainability.
For everyone who works in one of Mole Valley Farmers’ businesses – just like our customers who live and work in it – the countryside is a way of life and we are committed to UK agriculture.
PLACEHOLDER
