IT Technician

Reed - Technology • Full-time • Exeter, GB • 1w ago

Workplace Technology Specialists

Exeter
£24,250
Site Based

Responsibilities And Duties

Communicate proactively with managed service provider and staff regarding the status of their support requests and any relevant updates.
Install, move, or remove workplace technology equipment.
Assist with Workplace Technology projects.
Manage and maintain the Video Conferencing Equipment.
Manage, maintain, and issue mobile phones.
Monitor monthly Azure platform reporting and flag any concerns i.e. increased cost or usage.
Document Workplace Technology processes and procedures.
Stay informed about emerging technologies and trends in the field of IT support, and recommend relevant innovations for adoption.
Inventory management of hardware and software assets, including tracking serial numbers, licenses, and warranties.
Provide workplace technology support for Situ inhouse events e.g. quarterly comms events.
Stay informed about emerging technologies and trends in the field of workplace technology.
Stay updated on cybersecurity threats and best practices.

Experience And Attributes

Friendly and Approachable
Good grasp of basic fault-finding methodology
Excellent understanding of Windows operating systems
Good understanding of Apple iOS/OSX
Good understanding of Intel laptops and desktops

If you are interested in the position please apply online or for more information contact me on

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