Case Manager / Administrator (Hybrid) needed in Totnes, £12.59ph PAYE - Reference: 5257095
This role is predominantly working from home, with the occasional need to travel to Totnes or Tavistock.
Managing and responding to incoming work requests from the public and allocate to the Localities team
Act as part of a support network for mobile based lone workers in Community services team
Provide timely and friendly responses to enquiries across a variety of communication channels
Act as an ambassador and provide excellent customer service
Form an excellent working relationship with colleagues to help deliver shared priorities
Support all environmental enforcement processes by sending communications to residents, liaising with other departments, tracking cases, providing reports.
Escalate issues or areas for concern to the Senior Localities team
Provide administrative support for service projects as required
Prioritise tasks effectively and manage workload, providing timely updates and monthly reports
Produce minutes at team meetings and distribute actions
Share important team messages and provide administrative support for special events and emergencies
This is a full time role on a temporary basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.
