Do you want to make a difference to patient care? Do you thrive in a busy, friendly and supportive environment where priorities can change throughout the day? Do you enjoy thinking on your feet, working independently as well as collaboratively with your team?
Do you have excellent admin skills, a pass in GCSE English Language or equivalent? We want to hear from you!
An exciting opportunity has arisen within the Child Health Department as a Band 3 support worker, working 37.5 hours per week, Monday to Friday.
We are looking to recruit a support worker to work with our Specialist Nursing Team, supporting Children and their families with long term conditions. You will be supporting with nursing and admin tasks, where your excellent organisational skills will support you with the competing demands of working within a dynamic team.
You will be working in support of the Specialist Nurses with other members of the multidisciplinary team in both the acute hospital and community settings, delivering delegated clinical procedures, supporting with coordinating and managing care and undertaking any administrative duties that are required to ensure a smooth and efficient service is given to the children / young people and their families.
You will work independently as well as collaboratively with your team members to complete daily tasks.
We encourage you to contact the Team Leader to plan a visit to the department prior to interview.
You will need to be a team player, with experience of working in a team environment. Experience of dealing with the public will be a necessity.
You will need to have good communication skills to converse with medical teams throughout the Trust as well as parents/cares and other organisations.
You will need to have the ability to undertake and interpret a range of patient observations as required, temperature, pulse, respiration, blood pressure, oxygen saturation levels. Ability to undertake a range of procedures and interventions relevant to area of work. Full training for specialist practice will be provided to include venepuncture, allergy testing, oximetry studies.
You will be supporting the Specialist nurses with any administrative tasks required, this will include typing letters, organising clinics, helping to manage patient databases and pending lists.
We became the first NHS organisation in England to join-up hospital and community care with social care.
We are proud pioneers in integrating health and social care nationally.
We provide health and social care services to our people in their own homes or in their local community.
We run Torbay Hospital (providing acute hospital services) as well as five community hospitals, stretching from Dawlish to Brixham.
You will be joining a friendly and supportive administration team within the Child Health Directorate, who form part of a thriving, innovative Trust that values both patients’ wellbeing as well as the health and well-being of their staff.
The Child Health Directorate looks after all manner of childhood hospital admissions and outpatient pathways from 0-18 yrs.
The Childrens Specialist Nursing Team cover a wide range of specialsit conditions, working with the wider multi-disciplinary team to support children, young people and their familes.
A highly rewarding part of this role can be the relationships you build with families using the service; making a difference to patient care and the overall experience in the hospital setting.
Ability to travel efficiently around the Bay is important in order to carry out your duties (e.g. Full driving licence and vehicle).
Why work with us
To undertake a range of delegated clinical duties in both acute and community settings
Knowledge of secretarial systems and admin procedures required to support the needs of the team and service.
Assess patients’ conditions, through observations and assessment, escalate when necessary and seek further support, always working within own competency level.
Analyse information to be able to help resolve queries for families and professionals.
Able to plan and prioritise own workload.
Ensure high standards of care are maintained in relation to agreed standards and in line with local policies and procedures. Escalate care and seek further support when needed.
Provide support to all members of the Specialist Nursing team with admin duties, including arranging meetings, appointments etc., typing reports and general correspondence.
To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department.
Making a difference in Patient care within Child Health
You will need to have good communication skills to converse with medical teams throughout the Trust as well as parents/carers and other teams, both internal and external.
Organisation is key to this role
Full vacancy details can be found on the attached Job Description/ Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
