Location: Torbay and South Devon NHS Foundation Trust, Regent House, Regent Close, TORQUAY, TQ2 7AN
Job Title: Onboarding Coordinator
Hours: 37.5 hours or part time hours considered
Working Pattern: Monday to Friday hours between 07.45 to 17.00
Shift Pattern: 07.45 to 17.00 or 07.45 to 16.30 or 08.15 to 17.00 (Weekend Availability)
Job Purpose:
• Hosting appointments to check and record workers right to work, proof of address and qualifications.
• Communicating with applicants via emails, inbound and outbound calls to arrange workers appointments for checks
• Resolving basic queries relating to workers documentation, systems access and working practices.
• Work as part of a team, contributing to continuous improvement of service delivery to workers.
Skills:
• Knowledge of onboarding, vetting, and screening processes (desirable)• Excellent customer service• Excellent communication skills• Excellent telephone manner• Excellent organisational skills• Microsoft Office package knowledge e.g., Outlook, Word, Excel