Anaesthetic Secretary

Torbay and South Devon NHS Foundation Trust • Part-time • Torquay, England, United Kingdom • £22.82k - £24.34k / year • 3m ago

We are looking for an enthusiastic member of staff to join our existing secretarial team within the Anaesthetic Department to cover maternity leave for a fixed term.

This post is 21 hours per week working either 9am to 2:15pm Monday to Thursday or 9am to 4:30pm Monday ,Tuesday, Wednesday. at the candidates preference.

we are looking for someone with proven admin experience who is willing to audio type and be able to provide excellent communication skills working within a multidisciplinary team. We will provide training for each area of work along with an overview of our unique CLW rota system.

Experience of using Microsoft applications would be advantageous. We would expect the candidate to have proven relevant experience of working in a similar role.

If you are a good communicator and can work both independently and as part of team we would like to hear from you .

To support the College Tutor with Junior Doctors and all associated admin tasks.

To support the Medical Student Lead and undertake all associated admin tasks.

To type clinical and non-clinical correspondence and reports .

To process leave on CLW Rota to include the allocation of allowance for Consultants and Trainees.

To undertake any in-house course administration where admin support is requested.

To use the relevant IT systems to transfer medical records, input clinical letters as required.

To undertake a variety of office duties.

To comply with the Trust’s Patient Access Policy and Standard Operating Procedures.

To ensure that all results/reports/ correspondence are filed in the case notes in line with Health Records standards.

Escalate to the Admin Team Leader any anomalies or concerns.

To answer telephone enquiries in an efficient manner.

To identify areas for service improvement and support implementation.

To order and maintain adequate stationery supplies.

To provide cover for the other members of the secretarial and administration team, as required.

Assist with telephone enquiries in courteous and helpful manner.

Liaising with medical staff and other departments as necessary.

Tracering Medical case notes .

The Anaesthetic Department is part of the Surgical Team which includes Intensive Care, Peri-operative Care and Pain Management.

This is a busy department and the secretarial team is key to ensure things run smoothly and efficiently.

It is therefore imperative that each member of the team works well under pressure and as a team player but equally as important that they are able to work independently and prioritise workload effectively.

One of the main rewards of this role is knowing you have made a difference and enhanced a patient’s experience.

This role is a great training opportunity in order to progress your career.

Communication and working relationships

This position requires empathy and tact when dealing with such a large multidisciplinary team.

To work closely with all grades of clinical and administrative staff, along with other employees within the Trust. To liaise with patients, GP’s and other external agencies

Communicate effectively in writing and verbally on a daily basis

To answer telephone enquiries in an efficient manner and ensure appropriate follow through using initiative to deal with routine enquiry

Planning and organisation

To prioritise work load

Ensure mandatory training is kept up to date

Responsibility and accountability

Ensure patients are put at the heart of the service

To type clinical and non-clinical correspondence and reports in accordance with local targets

To ensure results/reports/correspondence are filed in case notes in line with Health Records Standards

To undertake a variety of office duties, such as monitoring and dealing with emails received via shared email accounts, filing, opening and distributing post, photocopying, moving and lifting of patient notes to ensure the efficient and effective support to the department

Ensuring patient files are tracered accurately

Any other appropriate duties/tasks as requested by management

Policy and service responsibility

To contribute to the development of policy and processes as required

To support continuous quality improvement and identify areas for service improvement and support implementation

To comply with the trust’s Patient Access Policy and Standard Operating Procedures

To support the delivery of agreed service outcomes

To ensure Trust policies and procedures are adhered t

Responsibility for finance, equipment and other resources

To ensure computer equipment is in good working order

To order supplies for the photocopier as requested

To make Team Leader aware of any damage to any equipment within the Department

There are no responsibilities for line management of staff or budget contro

Information technology and administrative duties

Ensure relevant training is completed in order to use Trust IT computer systems

To use the relevant Trust IT computer systems to maintain patient records

To provide cover for the medical secretaries and other members of the secretarial and administration team as required