UPP currently has an exciting opportunity for a Receptionist to join our team. This is a permanent, full time position working 37.5 hours per week over 5 out of 7 days.
Salary Circa: £23,481.00
Location: Exeter
The Receptionist will operate the Reception desk and switchboard as well as a computerised system that controls a real time helpdesk to monitor reactive and planned maintenance work. They will also be required to assist in the recording of planned and statutory maintenance, procurement of goods, purchase requisitions, receipts of requisitions, administration of invoices and personnel records.
The role:
We are looking for an enthusiastic, well-motivated receptionist to fit into our friendly, forward-thinking team. The successful candidate will demonstrate excellent interpersonal, communication and organisational skills, together with high levels of attention to detail and the ability to work well and deliver exceptional customer service under pressure.
You will be the first point of contact for our community and key to communicating to our partnership and students delivering a world class student experience to a diverse and varied population.
The post is permanent, working 37.5 hours per week over 5 out of 7 days. The reception shifts are covering 8am – 11pm, Monday – Sunday.
Reception and General Office Duties
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Provide a customer focussed Reception service to the offices, keeping records of all visitors, contractors, and issue of keys
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Liaise, as necessary, with the university client, sub-contractors, UPP RSL staff and residents
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Assist the relevant manager(s) in the co-ordination of all on-site activities and day to day administration
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Operate a computer-based property management database monitoring all reactive work and planned maintenance
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Receiving and processing student deliveries and mail
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Monitoring incoming emails
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Dealing with student and other customer enquiries
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Handling complaints and fault reports
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Responding to University queries
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Delivering student experience activities within the front of house areas
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Carrying out accommodation audits as required
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Produce purchase orders for goods and services
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Receive deliveries ensuring delivery notes are accurately checked and filed
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Receipt delivery notes, purchase orders, invoices and submitting them for authorisation
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Producing reports and work for end of financial year to include closing PO’s
Record Keeping
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Assist in maintaining all technical and statutory records
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Assist in maintaining student records
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Assist in maintaining a record of all keys and passes issued
Other
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Undertake training as required
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Be prepared to work additional hours, as and when the need arises, especially during the main student arrival and departure weekends
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Other duties as commensurate with the post
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Be prepared to work at any location across the University campus
In return, we are offering a competitive salary and a great benefits package including cycle to work scheme, pension, store discounts 25 days holiday plus bank holidays, life insurance and many other perks.
We are a team of people with energy, pace, and passion; if that sounds like you, apply now. For details of the full job description, contact Jade Eggleton at
jade.eggleton@upp-ltd.com
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