Job description for Programme and Support Assistant
The Amber Foundation offers supported accommodation to homeless, unemployed and disadvantaged young people (aged 18 to 30) who are facing multiple disadvantage including lack of training, education and employment, addiction and substance misuse problems, mental health difficulties and may have been involved in crime and offending behaviour.
Located at Chawleigh, Devon. EX18 7EX.
This is a full time role, 37.5 hours per week, Monday to Friday. (Would also consider part time 30 hours per week)
It is a Fixed Term Contract for up to 6 months, with the possibility of becoming permanent at the end of this period.
The Programme and Support Assistant has the passion and motivation for helping disadvantaged young people to make positive and lasting changes to their lives. As a support worker you will provide a consistent support service to the residents of the Amber Foundation. Your role will involve the assessment, support and risk management of the residents as part of a small and dedicated staff team. Together you will really make a difference, empowering our clients to develop the independent living skills they need to successfully move on with a positive future.
Primary Responsibilities, Tasks and Duties
You will proactively work with residents of the centre by providing support, information, advice and guidance as appropriate. Part of your duties will involve developing, planning and delivering a range of group activities to increase life skills training with the aim of preparing residents to move on to independent accommodation, employment or further education.
You will also ensure the safety and security of the residents and the centre, and therefore competent in making decisions which ensure the safeguarding of our residents and that all policies and procedures of the foundation are upheld.
You will acquire and provide up to date and accurate information relating to residents and the service as a whole, whilst maintaining a safe and secure environment for residents, visitors and colleagues, in line with organisational policies.
You will have a practical understanding of safeguarding, risk assessments, confidentiality and support plans.
You will be able to manage your own time, working on your own initiative, have strong communication skills and be able to positively influence people from all different backgrounds.
Experience
Experience in working with vulnerable people or those with complex needs.
Experience in managing complex and difficult situations.
You will have knowledge of homelessness and the impact on young people.
Experience of working in young people’s services, supported accommodation or social housing.
Skills/Knowledge
Demonstrate an awareness and understanding of the issues and needs of the service users.
Good time management with an ability to work under pressure and manage any conflicting priorities is essential.
You will also have strong interpersonal skills with an ability to build and maintain effective relationships with residents and colleagues.
Qualifications relevant to the role such as health and social care, First Aid in the Work Place, Health & Safety, and Food Hygiene.
Personal Qualities
Able to work as a member of a staff team. An ability to work under own initiative.
Able to adapt to changeable environment, responsibilities and residents .
It is Amber’s responsibility for safeguarding and promoting the welfare of all children and young people in its care. All applicants will need to evidence their suitability to work with children and young people
Job Types: Full-time, Temporary
Pay: £22,971.00 per year
Benefits:
- Discounted or free food
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
Application question(s):
- Are you aware that this role is based in Chawleigh EX18 7EX ? Essential to drive and have your own transport.
Experience:
- Support Environment: 1 year (preferred)
Work Location: In person
Application deadline: 07/03/2025