Job summary
An exciting administration opportunity for a 12 month fixed term/secondment period has arisen to work within our Community Mental Health team in Exmouth, whose aim is to support the local community with their mental health needs.
We are seeking a part time receptionist with excellent communication, customer service and IT skills to join our team at St Johns Court, Exmouth.
The position is 22.5 hours per week.
Main duties of the job
- Greeting and liaising with patients, clinicians and external agencies
- Email and telephone correspondence
- Manage meeting room bookings
- Scanning and uploading of patient records
- Ordering of stationary, uniform etc
- Logging of estates issues
- Issuing of keys
- Post/Deliveries
- Providing administrative support
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Please refer to the full Job Description and Person specification by using this link to the full advert on NHS Jobs which will provide further information on this role.
https://www.jobs.nhs.uk/candidate/jobadvert/C9369-25-0074
Person Specification
Qualifications
Essential
- Customer Service/Receptionist qualification to Level 3 or equivalent experience in practice
- GCSE English or equivalent
- Evidence of continuing professional and personal development
Knowledge
Essential
- Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
- Working knowledge of a range of administrative procedures including diary management and arranging appointments
- Experience or understanding of creating electronic records, electronic filing systems
- Electronic data base management.
- Ability to manage diverse workload whilst dealing with frequent interruptions
- Ability to meet deadlines and to work under pressure
- Exceptional organisational skills and ability to prioritise
- Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
- Ability to work both independently and as part of a team
- Knowledge of our business and how it supports patient care
Experience
Essential
- Excellent organisational skills.
- Ability to prioritise workload and adapt to change when required
- Previous experience of working within an administrative or secretarial team
- Experience of dealing with confidential and complex information
- Ability to take accurate formal and informal minutes
- Demonstrate good numeracy and literacy skills
- Previous experience of working in a Healthcare or Social Care administrative setting
- Understanding and respect of confidentiality in the workplace.
Job Types: Part-time, Fixed term contract
Contract length: 12 months
Pay: £24,071.00-£25,674.00 per year
Expected hours: 22.5 per week
Benefits:
- Company events
- Cycle to work scheme
- Employee discount
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Application deadline: 16/02/2025
Reference ID: C9369-25-0074
