Head of Programme Strategy - NextGen Rating (NGR)

Government Recruitment Service • Exeter • 8h ago

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.

Head of Programme Strategy - NextGen Rating (NGR) – Role Overview

The scale of VOA’s transformation agenda has increased significantly in the past five years from important but incremental change to two Government Major Portfolio Programmes (GMPP) level programmes, Business System Transformation (BST) and Non-Domestic Rates Reform (NDRR). These two major programmes will be transitioning to a single NDR transformation programme later this year, the NextGen Rating (NGR) programme (with an estimated whole life cost in current business case of £239m). This new Head of NGR Strategy role is being set up to ensure the new programme stays aligned to both its and the VOA’s strategic goals and aims.

This is an exciting role which will see you work across a complex and politically important set of issues, blending analytical, statistical, commercial intelligence and strategy skills. You will help deliver the strategic direction for our new programme by developing clear, operable strategies that deliver our objective of merging two individually complex programmes in the most cost-effective way.

You will report to the Programme Director, engage regularly with ExCom, Senior Governance boards and Senior Stakeholders across government to develop strategic solutions collaboratively.

The role will continue to pivot as the programme matures and you will need to be adept at working with high levels of ambiguity, utilising a high level of change management skills, and working effectively within a large GMPP programme framework. Working across multiple programme teams, you will need to be confident working with both data and financial analysts, commercial specialists, and project delivery specialists, and enjoy operating within an ever changing, fast paced programme environment.

Head of Programme Strategy - NextGen Rating (NGR) – Key responsibilities

You will establish and lead the new NGR Strategy Team which will include the following functions and priorities:

Strategic Planning

Define the strategic ambition for NGR and lead long-term planning.
Lead the creation and management of complex multi-year IT and service delivery strategic plans for NGR, incorporating contingencies for known programme uncertainties and dependencies.
Ensure high precision in multi-year strategic plans, recognising the intricate programme interdependencies between service development and the IT platform required to support new services.
Ensure that NGR is aligned to and contributes to the overall strategic objectives of the VOA and agency-wide transformation portfolio.
Development of programme performance metrics

Business Case

Prepare and maintain a robust business case which justifies the necessary investment in NGR and informs Spending Review bids, setting out the indicative costs and benefits of the programme.

Benefits Management

Lead and maintain the benefits management strategy and framework, including tracking the realisation of benefits used to justify investment in NGR.

Your core tasks will include:

Stakeholder engagement

Identify key stakeholders and develop effective relationships to enable collaborative working on strategy development, influencing to obtain buy-in and alignment to strategic ambitions of NGR.
Act as a key advisor to senior leadership, providing insights and recommendations for complex strategic decisions.

Building strategic alignment

Build strategic alignment across NGR, enabling coherence as the programme moves from a transitional to steady state.
Gain sponsorship from Senior Stakeholders to support business case change and spend review bids
Track and measure programme engagement success.

Team management and leadership

Establish and lead a team of c.2 FTE, at times working within a blended team with consultancy support. Set high standards and support wellbeing and learning and development in the team, including developing yourself.

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