Customer Service Adviser

Devon County Council • Tiverton, ENG, GB • 3d ago

Full Time 37 hours per week

We're looking for individuals to join our Customer Service team.

The Customer Service Centre is open 8.30am to 5pm Monday to Friday.

You will need to be enthusiastic, proactive and customer service driven and be able to think and respond quickly to all customer queries presented to you. Customer service experience and a high level of computer skills are essential as the role involves handling calls and emails for a variety of our services within a contact centre type environment.

Interview Date: 11/03/2025 to 13/03/2025

For a further discussion about the role, please contact Zoe Haysom or Debra Cooke by email zoe.haysom@devon.gov.uk or debra.l.cooke@devon.gov.uk

Please click Apply Now to see further information.

DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. part-time, condensed hours etc.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
For more information about Working for Devon please visit our Working for Devon page.

Job Types: Full-time, Permanent

Pay: £25,992.00-£27,711.00 per year

Work Location: In person

Reference ID: REQ007378