JOB DESCRIPTION
8. Take a proactive approach to problem solving and can work under pressure.
9. Be helpful and forthcoming with taking on administrative tasks to help the wider Marketing Team, and
occasionally, the wider business.
10. Have a great telephone and email etiquette, great rapport building skills and communication skills when
working with both internal and external contacts.
11. Manage deadlines and expectations, keeping a clear communication path with all members of the team.
Determined, organised, proactive and with a keen eye for detail you will be a key part of this high performing,
ever-learning team.
Main responsibilities:
Work closely with and support the entire Marketing Team, to help deliver a cohesive marketing and
communications schedule. Be responsive and accommodating to a fast flow of varied work with quick
turnaround times.
1. Manage the ideas, sourcing and distribution of customer surprise and delight initiatives.
2. Proofread and sense check marketing materials and communications as created by the Campaigns team.
3. Upload banners and marketing assets onto the website as provided by the Marketing Team.
4. Update the Company’s website as required using a bespoke CMS system, following training.
5. Build landing pages as appropriate including setting up tracking and reporting on performance.
6. Build and schedule Email campaigns in DotDigital (email platform), making suggestions to optimise using
the suite of tools available.
7. Seek out and circulate daily competitor activity in the marketplace.
8. Report on specific projects as briefed by the senior members of the Marketing Team, suggesting, and
implementing improvements as appropriate.
9. Pull monthly and weekly reports for the Marketing Team’s activities, including email reports and
competitor analysis reports.
10. Assist with the social media presence and implement the agreed plan, responding to comments and
questions relating to marketing in line with the company’s guidelines.
11. Support your fellow Marketing Assistants on incoming calls and emails to the marketing team.
12. Effectively project manage several marketing tasks in tandem, meeting key deadlines and be able to
seamlessly work between projects.
13. Circulate campaigns internally to ensure wider teams and colleagues have an up-to-date knowledge of
current promotions.
14. Embrace the opportunity to manage internal communications.
15. Respond quickly and effectively to quick fire questions and requests to support the Marketing Team in
delivering fast paced and industry responsive activity.
16. Undertake continuous analysis of the market trends and competitor activity to stay abreast of the
competition.
17. Take ownership of tasks and specific reporting as briefed by the Marketing Manager, working towards
developing and improving processes where possible.
18. Be keen to be involved in company initiatives, such as the Staff Forum.
19. Take ownership of team admin, including company credit card account payment co-ordination.