Overview of the Reception/office all-rounder role

We seek to appoint a capable person with a good feel for the ethos of Sheldon

The Reception/office all-rounder

works with other colleagues in creating a front desk area that is kind, welcoming
able to respond to a wide range of queries from guests and other callers
keeps things tidy and well-organised
takes responsibility for specific routines/tasks according to skill-set

How the role looks day to day

Expect each day at Sheldon to be different. Our primary focus is to ensure guests are looked after during their stay, whether that is welcoming them or being the first port of call sorting out any practical issues that arise. "The interruptions are the job".

You will develop responsibility for a set of routine tasks and small projects depending on the skillset that you bring to the role.

You are well-organised with tracking tasks and priorities and have a methodical approach to analysing and resolving problems. You are able to work independently or collaborate as needed.

Your desk will be in Sheldon's reception.

The environment is friendly, hard working and passionate about our service of guests.

We run a Covid-aware operation to protect the health of team and guests alike.

Skills required

Entry level requirements:

You need to be able to evidence practical working experience across a good range of software, and the ability to learn quickly.

Fluent with day to day use of Microsoft Office (especially Word, Excel, Outlook)
Good written and verbal communications skills (telephone, email, in person, written)

Nice to have

A strong candidate will offer some additional skills, such as

Use of website content management system (we use SelectCMS and Wordpress) perhaps with basic understanding of html
Adobe software for some design tasks for print and social media (we use Adobe Express, InDesign, Photoshop and Lightroom)
Basic bookkeeping literacy for some finance-related tasks (we use an EPOS till, Xero Accounting with Dext and Excel)

About you and your experience

You bring commitment, enthusiasm and flexiblity
You enjoy the fulfilment that comes from being part of team dedicated to its core purpose
You bring maturity and experience, capable of juggling priorities and generating a calm atmosphere
There is no Occupational Requirement for candidates to be Christians. We hope to appoint someone with a genuine sympathy for our core purpose and a working knowledge of church structures would be an asset.

The role will be 2 days/week with a choice as to which days will be your regular.

Application

Closing date: 24th March 2025

Interviews 1st April

Preferred start date end April, but negotiable

Please review the Sheldon website https://www.sheldonretreat.com/belong/office

To apply you must ALSO complete this form

https://form.jotform.com/250482655664363

If you have questions in advance of submitting your application please email warden@sheldonretreat.com

Job Type: Part-time

Expected hours: 15 per week

Work Location: In person

Application deadline: 24/03/2025
Expected start date: 22/04/2025

Sheldon Retreat

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Reception/Office All-rounder