Head of Retail
Exeter, Devon (with travel across Devon)

About Us

We are Little Valley Animal Shelter, an independent RSPCA Branch making a difference to Devon’s animals in need. From cats and dogs to rabbits, ferrets, and rodents, we rescue, rehabilitate, and rehome animals of all shapes, sizes, and personalities.

We work tirelessly to promote animal welfare, prevent cruelty, and build a compassionate community where every animal is valued and treated with kindness.

Our small, passionate team shares a big ambition: to create a better future for Devon’s most vulnerable animals. And now, we are currently seeking a Head of Retail to join our team on a full-time, permanent basis (37.5 hours per week).

The Benefits

- Competitive salary of £33,000 - £35,000 per annum
- Pension plan
- Occupational Sick Pay
- Enhanced leave based on length of service
- Additional day off for your birthday
- On-site parking
- Health support

This is a fantastic opportunity for an accomplished retail management professional with a passion for leadership and achieving results. Join us and make a meaningful impact while developing your career within the charity retail sector.

The Role

As Head of Retail, you will play a pivotal role in shaping the strategic direction and growth of our retail operations. You will oversee the success and sustainability of our shops and trading functions while ensuring that we meet our objectives.

Key responsibilities include:

- Leading the expansion and development of our retail operations
- Developing business cases for new shop openings
- Driving growth in our e-commerce initiatives
- Centralising lease management and ensuring smooth processes
- Collaborating on the introduction of a comprehensive retail and trading handbook
- Ensuring compliance with retail legislation, GDPR, and fundraising standards
- Continuously evaluating and optimising retail systems, procedures, and brand standards

About You

To thrive in this role, you should bring:

- At least five years of proven retail experience with a successful track record
- Strong experience managing retail and e-commerce KPIs and targets
- Financial acumen and the ability to interpret and create financial reports
- A proven ability to lead and develop teams, promoting continuous professional growth
- Knowledge of Health & Safety, GDPR, and risk management regulations

Application Deadline: Noon, Monday 27th January 2025.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Job Types: Full-time, Permanent

Pay: £33,000.00-£35,000.00 per year

Work Location: In person

Reference ID: JTADQ2701/PK

RSPCA Little Valley Animal Shelter

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