Deputy Manager

We have an exciting opportunity for a Deputy Manager, supporting young people and women experiencing homelessness in Exeter.

Position: Deputy ManagerSalary: £28,000 - £35,000 per annum plus benefitsLocation: ExeterHours: Full-time, including shared on-call duties

About the Role:

As Deputy Manager, you will play a pivotal role in overseeing the daily operations of a supported housing project. Working closely with the Registered Manager, you’ll ensure residents receive high-quality, trauma-informed, and person-centred support to help them achieve independence. Your responsibilities will include managing support plans, supervising staff, liaising with external agencies, and fostering a safe and empowering environment. This is an opportunity to make a real difference in the lives of those overcoming homelessness.

Key Responsibilities:

Assist in the administration and management of the housing project
Supervise, train, and support staff, sharing on-call duties as required
Develop and implement individualised support plans
Liaise with families, healthcare professionals, and external agencies
Conduct regular assessments of resident needs and adjust plans accordingly

About You:

You will need to be a compassionate and experienced leader with a background in supported housing. Your ability to manage support plans and lead teams effectively ensures residents receive the care and guidance they need to rebuild their lives. Strong organisational skills and a proactive approach to problem-solving are essential, as is your ability to communicate empathetically with residents, staff, and stakeholders.

Key Skills & Experience:

Previous experience in a supported housing setting (essential)
Knowledge of leadership practices and move-on procedures
Proven ability to supervise and lead teams
Strong organisational and communication skills
Commitment to person-centred, trauma-informed care

About the Organisation:

You will be working for a Christian organisation providing exceptional care and support across nine sites in England. The charity focuses on empowering young people and women experiencing homelessness to achieve sustainable living. With a commitment to trauma-informed practices and personal development, they strive to make a lasting impact in our community.

Additional Benefits Include:

Pension scheme and Employee Wellbeing Programme
Generous annual leave and funded Blue Light Card
Free ongoing training and development
Recognition programmes and refer-a-friend bonus

Other Roles You May Have Experience Of Could Include: Supported Housing Manager, Team Leader, Supported Living, Housing Support Officer, Residential Care Deputy Manager, Community Support Manager, #INDSCP.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Keychange Charity

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Deputy Manager