Company Description

Heathcote & Ivory is a British beauty company based in Queens Park in London. With a focus on sustainability and innovation, the company offers beautifully crafted and scented products for bath, body, wellness, and lifestyle. Values of authenticity, kindness, commitment, and responsibility drive the ethos of this family-run business, dedicated to elevating everyday self-care rituals with vibrant collections and brand collaborations.

Role Description

This is a full-time hybrid role for an Exports Logistics Coordinator to facilitate the production and shipping of bespoke products for major clients in Asia & ROW. The role involves managing day-to-day export logistics operations, coordinating with suppliers and partners, overseeing inventory management, and ensuring timely and efficient supply chain management.

Key Duties & Responsibilities

· Coordinate timely and accurate shipments of goods (LCL and FCL)

· Ensure accuracy of orders and shipping documents

· Identify and fix shipping errors

· Oversee production timelines

· Receive PO orders from customers and maintaining excellent customer service at all times

· Creating and managing product and production specification sheets

· Checking & management of product & project costings

· Purchasing and dispatch administration with a focus on timely and accurate processing.

· Raising contracts and liaising with factories and suppliers

· Arranging international shipping consignments and processing shipping documents

· Processing of proof of collection notes

· Updating internal company systems and databases

· Booking in customer Shipments via Maersk & DHL

· Working closely with the Export Team to achieve stock shipment deadlines.

M onitoring production and components from start-to end process

Qualifications

Analytical Skills, Inventory Management, and Supply Chain Management
Strong Communication and Customer Service skills
Experience in warehousing, export logistics and international shipping and Incoterms
Knowledge of customs regulations and export documentation
Proficiency in logistics software and tools
Ability to work independently and collaboratively
Intermediate to Advanced user in Exel and Microsoft 365
Experience of monitoring production and components from start-to end process
Excellent Attention to detail and organizational abilities
Strong oral and written command of English with the ability to communicate at all levels
Strong numerical aptitude and currency conversion proficiency

The ideal candidate must be able to multi task, have experience in managing high volumes of emails, a team player and hard working with a sense of humour!! If the above sounds like your role. Please send your CV to recruit@heathcote-ivory.com.

We are anticipating a high volume of candidates and unfortunately we are unable to respond to everyone.

Job Type: Full-time

Pay: £24,000.00-£32,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Schedule:

Monday to Friday

Experience:

Export Logistics: 1 year (preferred)

Work Location: Hybrid remote in South Molton EX36 3LH

Heathcote & Ivory Ltd

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