About the Role

We are currently looking for an engaging, enthusiastic and service-orientated Reception Supervisor to join our team! This is an important role at the forefront of our club where you will work alongside the Member Services Manager to lead and mentor the Reception team to provide service excellence to all of our members from the moment they enter the building.

As our Reception Supervisor, you will have a broad role overseeing various important duties that ensure DLL ways of working are adhered to at all times. It will be your responsibility to produce effective rotas for the reception team, aimed at delivering the right number of receptionists to deliver exceptional member service. You will deal with all enquiries in a fast and effective manner whilst acting as an ambassador for the club at all times. You will support Senior Managers in the club open and close procedures and carrying out duty management shifts as required and be the responsible person for the safe evacuation of the reception area in emergencies.

Our Reception Supervisors are passionate, professional and extremely member focused in order to deliver an exceptional experience to all of our customers, therefore we are looking for the best talent in the market.

So- what's it like to work for a Sunday Times Best Big Company?

We are thrilled to be ranked in the Sunday Times 25 Best Big Companies To Work For 2018! This accolade serves to reinforce our commitment to our team members and proves how great it is to work for David Lloyd Leisure. So, what can you expect if you join our team?

You will have access to a wide range of benefits including FREE Club memberships for you and your partner. This benefit means you can enjoy all that our Clubs in the UK and Europe have to offer in the company of your nearest and dearest. In addition to this you will also receive 6 friends and family discounted memberships to really treat your friends. On a day to day basis you will find yourself working in a state-of-the-art environment surrounded by friendly and passionate colleagues. But most of all, working for us is about having fun. We aim to provide a happy, inviting and safe culture where our ‘We Play’ value is brought to life each and every day. So if you want to come and join the premium name in the leisure and fitness industry please click on the link and apply, a career with us could be just what you are looking for.

You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.

David Lloyd Clubs

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Reception Supervisor