Okehampton College is a large secondary school and part of Dartmoor Multi-Academy Trust. We are looking for a motivated and organised individual who can be our receptionist and greet all of our guests with warmth. You will be working closely with our stakeholders to build relationships.

Job Role

Provide a friendly, professional, and efficient first point of contact to all pupils, parents, staff, professionals, and visitors contacting or visiting the College.

Ensure that the reception area, corridor, and communal meeting rooms are tidy and present a positive image of the College to visitors.

Ensure that all marketing materials are available and up to date promoting the College brand and aims to the outside world including brochures, advertising, reports etc.

Maintain accurate and up to date communication systems with all stakeholders

Produce and distribute publicity materials for the College, including newsletters, school brochure etc. as required and in liaison with the SLT.

Undertake all administration and organisation associated with whole College events such open days and events involving external visitors to the school.

Reception duties:

To answer phone calls and emails, and welcome visitors.

Processing telephone calls and ensuring appropriate action is taken.

Distribution of incoming mail and organise external post.

Administrative support for Professional Services Lead.

Ensuring that face to face enquiries from visitors, parents, staff, and pupils are dealt with appropriately.

To assist with the implementation of College administration policies such as the student absence monitoring systems.

To carry out such other administrative tasks and duties as required by the line manager appropriate to the grading of the post.

Participate in any ongoing training and development designed to improve the effectiveness of the team.

Assist with covering administration colleagues when absent.

Person Specification

You are proactive and take a curious approach to work, with the ability to take the initiative to identify gaps in policy and processes and suggest solutions.

You get your motivation from the excellent service you provide to senior leaders, line managers and staff. You pay attention to the details. You stay focused, support, and achieve team objectives.

You take initiative to learn and understand the organisation, it’s key challenges and changes as well as thinking through what that means for Trust and school policy, as well as other key stakeholders such as Equality, Diversity and Inclusion.

You actively pursue being able to learn and understand detail quickly as well as grasp an understanding of issues and advise others clearly and succinctly.

Innovative in approach and not afraid of trying something that is different and new.

Suggest solutions to respond to Trust and school needs.

You are forward looking and understand the bigger picture

Safeguarding

Always ensure safeguarding of pupils.

Ensure that all visitors, contractors, and professional advisors visiting the College are aware of and comply with the College’s safeguarding requirements.

Be part of the College’s ‘first response’ in the event of a member of staff requesting immediate assistance.

Assist with pupil welfare matters, including contacting parents and staff.

Pupil Services

Arrange and administer the provision and distribution of school photographs

Preparing and updating daily transport registers and dealing with any transport issues arising.

Fire Drill

To be familiar with and support the fire drill procedures at the College.

To ensure that all registers are provided in the event of a Fire Drill, including records of visitors.

To take responsibility for the gathering all registers to ensure that the College’s fire procedures are effective and ensure the safety of all staff, students, and visitors.

To undertake any other duties as appropriate to the grade of the post as requested by the Principal(s).

*This is not an exhaustive list, and the Principal(s) may direct the tasks and work of the Executive Administration Assistant as is needed or required.

Dartmoor Multi Academy Trust is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

All schools in The Dartmoor Multi Academy Trust are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

The successful candidate will be required to undertake an Enhanced Disclosure via the Disclosure Barring Service (DBS).

‘This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered ‘protected’ and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website: https://www.gov.uk/government/publications/new-guidance-on-the-rehabilitation-of-offenders-act-1974.’

Visit our website: - www.dartmoormat.org.uk to apply for this position.

Your application form will be processed by My New Term who act for DMAT as a data processor- please see our Privacy Notice for more information about how we process job applicant personal data.

The successful candidate will be required to come to DMAT HQ to complete mandatory training.

Training Details:

Location: Central Head Office (Wardhayes) 8 Simmons Way, Okehampton, EX20 1PY

Purpose: To provide comprehensive training on company policies, procedures, and systems necessary for successful integration into the role.

Training Schedule: Daily sessions from 9am to 4pm, with breaks provided.

Benefits of Training Week:
To gain valuable insights into our company culture and values.

Interact with key stakeholders and team members.

Acquire essential knowledge and skills to excel in your role.

Establish a strong foundation for your career growth within Dartmoor Multi Academy Trust.

Job Type: Part-time

Pay: From £11.98 per hour

Expected hours: 30 per week

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Sick pay

Schedule:

Monday to Friday

Ability to commute/relocate:

Okehampton: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Language:

English (preferred)

Work Location: In person

Application deadline: 08/11/2024

Dartmoor MAT

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Receptionist - Okehampton College