About Us:

We are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.

What you will be doing:

Joining this friendly and committed team you will be responsible for the day-to-day accurate inputting of supporter details and providing a high level of donor care in relation to these records. This work records the fundraising activity and donation income onto the database to provide an information service for the fundraisers and ensure income can be reconciled to our financial records. You will also have a pivotal role in the continued development of this fundamental resource.

This is a hybrid role, working from Little Bridge House as required.

The Successful Candidate:

To be successful in this role you will be proficient in working across IT systems including Microsoft Office, have experience of inputting batches of large volumes of financial and non-financial records to databases, accurate data inputting, querying on data and generating routine reports from databases. With experience in providing excellent customer service, you will be able to demonstrate well developed verbal and written communication skills. Experience of the CRM Salesforce would be desirable but more important is the ability to learn new software applications quickly.

What we offer:

33 days (plus bank holidays) holiday entitlement, which increases with service
enhanced sick pay scheme rising up to 6 months full and 6 months half pay
personal pension scheme with 7% employer contribution
family friendly policies, with enhanced maternity/adoption pay
occupational health, wellbeing and counselling services and employee assistance programme
group life insurance scheme
training and development opportunities
environmental and green agenda
a supportive and inclusive environment
a chance to make a real difference

We value our staff and offer an excellent working environment with an enthusiastic and committed team. Your work makes a real difference to short and precious lives.

Closing date: 4th November 2024

Anticipated interview date: 20th November 2024

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314.

Children’s Hospice South West

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